PRIVACY POLICY

 

This privacy policy sets out how we (i.e.www.polycrete.co.uk and our company Advanced Basement Solutions Ltd. Plus any subsidiary or associated company, now or in the future)use and protect any information that you give and any information that is collected when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and thenyou can be assured that it will only be used in accordance with this privacy statement and in accordance with the Data Protection Act 1998.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we do and do not collect

We only collect information of a personal nature that you voluntarily enter into one of our enquiry forms,

We do not collect any personally identifiable information automatically or without your knowledge and consent.

We do not ask for any information of a financial nature, such as credit card details.

What we do with the information we gather

We require this information to understand your needs and to provide you with the services that you request such as the provision of information and advice, recommendations and quotations for installation work and general administrative communication relating to your specific enquiry.

  • We may periodically send promotional emails about new products and services, special offers or other information which we think you may find interesting using the contact details which you have provided and the communication preferences which you have specified.
  • From time to time, we may also use your information to contact you for market research purposesdepending upon your own stated preferences which you indicate when completing one of our enquiry forms.
  • Should you not wish to receive any such communication you can opt out by writing to us or e-mailing us using the contact details given on our contact us page.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Whenever you see the small padlock icon it means that the page which you are viewing is protected by SSL certification.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us via the enquiry forms which you may complete voluntarily.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at the address given in our contact us page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.